s2000king Posted September 28, 2010 Author Report Share Posted September 28, 2010 I have noticed roof rust on my GTI in the same place as an above poster, around the 2 holes where the spoiler is fitted, so it can only be seen if you remove the spoiler. I am wondering if this is actually a common rust area on Lupos but not noticed as much as the gutter rust as people don't remove their spoilers?I think VW should honour the repair as basically its corrosion and not from any fault of the owner, its a build fault from factory. I have not asked VW about it yet or argued my view to them.Might be worth popping in and having a chat mate, at least to try and get a straight answer as to whether they can do it or not as it varies from dealer to dealer.Hope this helps.James. Quote Link to comment Share on other sites More sharing options...
AmiLady Posted September 29, 2010 Report Share Posted September 29, 2010 mine has been approved and they say they want it in near the end of october Quote Link to comment Share on other sites More sharing options...
BEP51 Posted September 29, 2010 Report Share Posted September 29, 2010 mine has been approved and they say they want it in near the end of october how bad is your rust/bubbling? could you put up some pics to compare with mine, which they are refusing. Quote Link to comment Share on other sites More sharing options...
andyp Posted September 29, 2010 Report Share Posted September 29, 2010 mines bubbling just above passenger side window, what sthe crack though if car has been sprayed a diff colour? Quote Link to comment Share on other sites More sharing options...
BEP51 Posted September 29, 2010 Report Share Posted September 29, 2010 mines bubbling just above passenger side window, what sthe crack though if car has been sprayed a diff colour?if the car has been resprayed they will refuse, no point trying, unless it is such a good job that they would never notice even when measuring paint thicknesses, and you intend not to mention it to them. Quote Link to comment Share on other sites More sharing options...
DanGB Posted September 29, 2010 Report Share Posted September 29, 2010 Mine was similar to above, with a slight bit more of rust popping out. Quote Link to comment Share on other sites More sharing options...
BEP51 Posted September 29, 2010 Report Share Posted September 29, 2010 Mine was similar to above, with a slight bit more of rust popping out.did they repair yours? in which case, would you please tell me your full name, number plate, and when and where it was done, pics wud be useful, or a written confirmation that your rust was equal to/worse than mine. as they are being sods with me and i just want to get it sorted now, u are the third person i have so far found claiming to have worse rust who has had theirs done.ThanksBen Quote Link to comment Share on other sites More sharing options...
AmiLady Posted September 29, 2010 Report Share Posted September 29, 2010 il get some pics up tomorrow when n if it stops raining, Andy why not try and take it anyways coz u never know if you dont ask Quote Link to comment Share on other sites More sharing options...
AmiLady Posted September 30, 2010 Report Share Posted September 30, 2010 here are my rusty bits loldrivers sidepassenger side Quote Link to comment Share on other sites More sharing options...
s2000king Posted October 1, 2010 Author Report Share Posted October 1, 2010 Keep the pics coming guys and congrats to the guys who have had it done. Worth going in even if the roof has been resprayed as they didn't even check the depth of mine!!!! Cheers, James. Quote Link to comment Share on other sites More sharing options...
Lupylou Posted October 5, 2010 Report Share Posted October 5, 2010 I went for my small bits of bubbling today.They took pics and said they would get back to me by the end of this week...... Quote Link to comment Share on other sites More sharing options...
s2000king Posted October 7, 2010 Author Report Share Posted October 7, 2010 Sounds very hopeful Lupylou!!!! Quote Link to comment Share on other sites More sharing options...
Lupylou Posted October 11, 2010 Report Share Posted October 11, 2010 Sounds very hopeful Lupylou!!!! Yes it did......and it was!Just got a call, they are taking it in for 3 days and sorting it!Result! Quote Link to comment Share on other sites More sharing options...
s2000king Posted October 12, 2010 Author Report Share Posted October 12, 2010 Well done bud, glad to be of service!!!! Quote Link to comment Share on other sites More sharing options...
Guest cream2cream Posted October 27, 2010 Report Share Posted October 27, 2010 I've just had mine done at a dealership in Norwich.They were more than helpful and got a courtesy car too!which dealer was that? Quote Link to comment Share on other sites More sharing options...
gavstar88 Posted October 31, 2010 Report Share Posted October 31, 2010 Ill be paying a visit to my local dealer (Milton Keynes) Just over the road from where I work thankfully so ill post up if I get any luck with them Quote Link to comment Share on other sites More sharing options...
s2000king Posted November 2, 2010 Author Report Share Posted November 2, 2010 Awesome bud, don't forget to tell us how you get on!!! Cheers, James. Quote Link to comment Share on other sites More sharing options...
BEP51 Posted November 22, 2010 Report Share Posted November 22, 2010 Right, as for me still no progress with VW despite fullfilling all the warranty criteria they still refuse to pay up. soo... I am sending my case to head office at VW UK, then if I get the same response again, it is going on BBC watchdog, so look out for it over the next few weeks as i doubt that vw UK will change their mind until it does go on air. The more people getting in touch with the watchdog helpline during the show, the better it will be for everyone to get this sorted out. I will update again when i know when it will be aired. Quote Link to comment Share on other sites More sharing options...
DarkStryder360 Posted November 22, 2010 Report Share Posted November 22, 2010 Dude if you eventually get it done, I will have a mission up there and see if they can do anything about mine :lol:lol Quote Link to comment Share on other sites More sharing options...
BEP51 Posted November 22, 2010 Report Share Posted November 22, 2010 Dude if you eventually get it done, I will have a mission up there and see if they can do anything about mine :lol:lolthey said no to u too? Quote Link to comment Share on other sites More sharing options...
DarkStryder360 Posted November 22, 2010 Report Share Posted November 22, 2010 Haven't contacted them yet. Dealing with the roof at the moment lol. Quote Link to comment Share on other sites More sharing options...
BEP51 Posted November 22, 2010 Report Share Posted November 22, 2010 Haven't contacted them yet. Dealing with the roof at the moment lol.dont get it done until you see if they will do it for u as it is under a 12 year warranty Quote Link to comment Share on other sites More sharing options...
s2000king Posted November 23, 2010 Author Report Share Posted November 23, 2010 VW will use one of there approved body shops to repair it and trying to claim back any works that has been carried out before the claim is near enough a no-go, so better to hang tight and persist. When is it going to be on watchdog? Will the thread get a mention? I'm almost certain we have over 100 people that have been declined over the last year so might be worth mentioning to them, so that their researchers should look through and contact the ones that have been declined.Have you rang my dealer to enquire yet??Cheers, James. Quote Link to comment Share on other sites More sharing options...
BEP51 Posted November 23, 2010 Report Share Posted November 23, 2010 VWhen is it going to be on watchdog? Will the thread get a mention? I'm almost certain we have over 100 people that have been declined over the last year so might be worth mentioning to them, so that their researchers should look through and contact the ones that have been declined.Have you rang my dealer to enquire yet??Cheers, James.of course i will quote the thread to them for research, but i doubt there are 100 people who have stated that theres were declined on this thread, i had read it all through several times over the last few months, maybe 4 or 5 max. maybe the site owners could post a notification to all users on the forum front page at the top so everyone knows to tune in and put forward their cases on the thread.Will not get in touch with Watchdog till we have got a reply letter from VW, which i expect will arrive in 2-3 days. Then, assuming they say no, i will get in touch with watchdog, maybe i will get a video interview with my car in it! Quote Link to comment Share on other sites More sharing options...
gavstar88 Posted November 25, 2010 Report Share Posted November 25, 2010 My adventure started off well but soon turned sour, the main dealer agreed with me that the rust was an internal to external problem as opposed to it being caused by stone chips etc, (all this after first approaching a polo after I had told him my LUPO had the problem) and then referred me to their bodyshop side of things.This is where it goes downhill, I told the guy that I knew the roof had a 12 year corrosion guarantee, to which he told me that it had a standard 3 year parts guarantee... Despite the fact that it's part of the chassis and not a "replaceable part" so no luck from Kingston Milton Keynes VW.I'll gladly put my story up as an example if need be.Gav Quote Link to comment Share on other sites More sharing options...
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