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how can things go so wrong?


big_chris1981
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While I do think thats its probably going to be fine if he goes for the repair option I'd still be wary. We've seen a few times how they have buggered up resprays, look at the hassle Loopy Lupo had with his car and the repair work done, and that was silver, they never fixed it properly. Its true, its not rocket science, but they still frack it up often enough.

<{POST_SNAPBACK}>

I agree mate.

But when dont you have to be wary bhen buying a car.

If they dont do a good job, you dont buy it.

But its worth while giving them a chance dont you think?

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But its worth while giving them a chance dont you think?

Oh yes certainly, my gut instinct would be walk and get the refund, but now hes got customer services involved and kicked over the ant hill somewhat, I'd be more confident in them pulling their finger out their ass finally. Fingers crossed anyway.

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Its not rocket science but its not as easy as you may think, I trained for 4 years to become a panel beater and I can tell you its not that easy, and like every job there is always a cock-up along the line, the difference between a good ARC and a bad one is whether you sort out the problem or leave it. The thing I would be worried about in this case is the fact that the ARC that have carried out work on this car seem to like to bodge and therefore I would not put it past them having done some more bodges around the car that as yet have not shown up. There could be a lot of problems that can and quite often do get covered over. The fact that the garage are offering huge 'goodwill gestures' would make me think 2 things...either they are truly sorry for the aggrovation or they are buttering him up because they know what else there might be wrong with the car.

Edited by Slyclone
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Its not rocket science but its not as easy as you may think, I trained for 4 years to become a panel beater and I can tell you its not that easy, and like every job there is always a cock-up along the line, the difference between a good ARC and a bad one is whether you sort out the problem or leave it. The thing I would be worried about in this case is the fact that the ARC that have carried out work on this car seem to like to bodge and therefore I would not put it past them having done some more bodges around the car that as yet have not shown up. There could be a lot of problems that can and quite often do get covered over. The fact that the garage are offering huge 'goodwill gestures' would make me think 2 things...either they are truly sorry for the aggrovation or they are buttering him up because they know what else there might be wrong with the car.

<{POST_SNAPBACK}>

its never been touched by the arc...some toe rag in the service deptment bumped it into a toureg...theyve now addmited that...he then decided rather than tell anyone hed nip to halfords and get some colour wax to fill in the scrap, and pop the wing back out himself with a hammer.......

this hapened after id test driven the car, and when i went to collect it was tipping it down, so i gave it a cursory look round but didnt have a through inspection, as id given it one after the test.

theyve addmited fault, sacked the spanner monkey that did the damage, and now they are fixing it and chucking in extras.

the only reason its going to the audi specialist place is beacuse i said i didnt really want their own place doing the work...as its shockingly bad..they agreed to this too.

im gonna let them fix it...and if they get it wrong i'll refuse the car.....

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Ahh, that clears up any confusion, the way your 1st post read I thought they had done the 'repair' at their own ARC. It might be worth getting a professional to check it out if your not to sure what you should be looking at.

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well good luck if your happy haveing a repaired car then alright but just remember as i said a car that has had panels replaced and a part spray job will never last as long as an original from the factrory car thats without a doubt

And you cant just nock alluminum back into shape as its very tempremental and will require very carefull panel beating to get into shape

And make sure you do as you said and get it all in writing especially the one of 'if repaired and im not happy i get all the cash back with no deduction' and just a bit of advice when you pick it up take three mates with youwho arent pissed and get them to thoroughly check the car such as pulling at bumpers etc as you should be able to rag a bumper to death and it not come off

what are the extras there chucking in hope its not services by there expert service people who originally damaged the car a nice BMC induction kit and ABT bodykit would be far more suitable in my eyes wink.gif style="vertical-align:middle" emoid=";)" border="0" alt="wink.gif" />

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Well done Chris!

Considering the grief they've put you through, I think you've got what you deserve out of the slimy lovely persons.

Hope they keep to their side of the bargain.

Looking forward to seeing the loop when you get it sorted.

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is anything worse than an automatic 1.4 polo?

The 1.7 SDi, truely one of the worlds worst engines.

Glad things are moving though Chris! Post plenty of pictures when you're done, will be nice for my car to have a forum friend.

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thinking i might mod it before i take it back.....box of tissues, tin of travel sweets, maybe a tartan rug and matching thermos flask.

<{POST_SNAPBACK}>

Don't forget beaded seat covers and string backed driving gloves. biggrin.gif style="vertical-align:middle" emoid=":D" border="0" alt="biggrin.gif" />

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some toe rag in the service deptment bumped it into a toureg...theyve now addmited that...he then decided rather than tell anyone hed nip to halfords and get some colour wax to fill in the scrap, and pop the wing back out himself with a hammer.......

this hapened after id test driven the car, and when i went to collect it was tipping it down, so i gave it a cursory look round but didnt have a through inspection, as id given it one after the test.

theyve addmited fault, sacked the spanner monkey that did the damage, and now they are fixing it and chucking in extras.

the only reason its going to the audi specialist place is beacuse i said i didnt really want their own place doing the work...as its shockingly bad..they agreed to this too.

im gonna let them fix it...and if they get it wrong i'll refuse the car.....

If this is the case then I think your doing the right thing, like you've said you want this exact spec and you wont find another one so see what the outcome is.

I hope all goes well for you.

Nick smile.gif style="vertical-align:middle" emoid=":)" border="0" alt="smile.gif" />

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argh...theyve given me a silver 9n polo twist automatic...argh....i want to kill it!!!

<{POST_SNAPBACK}>

try this mate.

Put it in drive, take the hand brake off, and Press both the accellerator and the brake at the same time biggrin.gif style="vertical-align:middle" emoid=":D" border="0" alt="biggrin.gif" /> lol.

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