Roberrrrt Posted October 26, 2012 Report Share Posted October 26, 2012 So, as described in my welcome thread, I've recently inherited our lasses car which is a 2002 lupo 1.0 manual. She recently broke down and was towed to a local garage where they carried out a fair bit of work and left her with a circa £600 bill which she paid.They advised that this is quite a common problem, but could end up being a money pit. I wasn't present when they explained the issue to her, so I'm after a bit of help in understanding what the problem was and what they've done to sort it.I've reproduced the receipt below so you can see what they did:Remove and refit EGR valve £152.95 part and 1.5hrs labour (£75)Spark plugs remove & renew £20.32 parts and 0.9hrs labour (£45)Remove and refit crank sensor £77.78 part and 1hr labour (£50)Carry out diagnostic checks £45(plus a couple of other bits like door check strap & bulbs plus VAT)Any advice very welcome!!Rob Quote Link to comment Share on other sites More sharing options...
Defcon5 Posted October 26, 2012 Report Share Posted October 26, 2012 EGR valve replacement takes 15 mins, as does changing the plugs. Not sure where the crank sensor is but I would suggest its a 20 min job at most.I don't think I would be going back to that garage again tbh. Where was it? Quote Link to comment Share on other sites More sharing options...
Roberrrrt Posted October 26, 2012 Author Report Share Posted October 26, 2012 EGR valve replacement takes 15 mins, as does changing the plugs. Not sure where the crank sensor is but I would suggest its a 20 min job at most.I don't think I would be going back to that garage again tbh. Where was it?Looks like they stereotyped the female customer and charged too much.Strange because theyre part of the good garage scheme. KNM Motors in Morley. Quote Link to comment Share on other sites More sharing options...
m1cr08472 Posted October 26, 2012 Report Share Posted October 26, 2012 £45 labour to replace 4 spark plugs and they claim it took 50 minutes.I could do that blind folded in less then 50 minutes and I don't even know wtf I'm doing. I bet they didn't even need replacing just give em a good clean and put em back in.My EGR valves gone but I haven't replaced it, still passed an mot, she runs a bit ruff but I'm not bothered about that my cars a shed anyway.I don't know where the crank senser is on a lupo but I replaced one on a chrsyler voyager in 5 minutes.Garage near me did a diagnostic check on my car for free, that's how I know the EGR valves gone. Quote Link to comment Share on other sites More sharing options...
Roberrrrt Posted October 26, 2012 Author Report Share Posted October 26, 2012 Marvellous. Sounds like she got robbed blind. Won't use them again then.Any recommendations for leeds based garages that are good? Quote Link to comment Share on other sites More sharing options...
Owen33 Posted October 26, 2012 Report Share Posted October 26, 2012 The whole job could have been done in half an hour - an hour from even a really poor mechanic and can't justify how any of the replaced parts would require towing?I'd imagine there the sort that managed to do a terrible job even with the price charged. Quote Link to comment Share on other sites More sharing options...
wicchris Posted October 31, 2012 Report Share Posted October 31, 2012 Hi i work at a Bosch service centre i would say they have gone off book time but 0.9 for spark plugs is abit strong i will have a look on our auto data for you but i feel in the real world there is no more than 2 hours work max. Quote Link to comment Share on other sites More sharing options...
TArosa Posted October 31, 2012 Report Share Posted October 31, 2012 reason i took up fixing **** in the first place... cant trust mechanics anymore :/ Quote Link to comment Share on other sites More sharing options...
lupoluke Posted November 2, 2012 Report Share Posted November 2, 2012 The only thing I can see there that would cause a beak down is crank sensor, they are located sort of under the starter, and they can be a bit of a bitch if you don't remove starter but it wouldn't take more than an hour. Plugs would be a 10 minute job for a monkey and egr wouldn't be much longer. I wouldn't use them again tbh Quote Link to comment Share on other sites More sharing options...
bowers155 Posted November 4, 2012 Report Share Posted November 4, 2012 So, as described in my welcome thread, I've recently inherited our lasses car which is a 2002 lupo 1.0 manual. She recently broke down and was towed to a local garage where they carried out a fair bit of work and left her with a circa £600 bill which she paid.They advised that this is quite a common problem, but could end up being a money pit. I wasn't present when they explained the issue to her, so I'm after a bit of help in understanding what the problem was and what they've done to sort it.I've reproduced the receipt below so you can see what they did:Remove and refit EGR valve £152.95 part and 1.5hrs labour (£75)Spark plugs remove & renew £20.32 parts and 0.9hrs labour (£45)Remove and refit crank sensor £77.78 part and 1hr labour (£50)Carry out diagnostic checks £45(plus a couple of other bits like door check strap & bulbs plus VAT)Any advice very welcome!!Robi worked at a garage before i got made redundant damn economical climate for my own jobs i brought in would be in this price range.Remove and refit EGR valve £102 part and 0.20 labour (£8)Spark plugs remove & renew £16ish parts and 0.10hrs labour (£4)Remove and refit crank sensor £68 part and 0.40 labour (£16)Carry out diagnostic checks £30That was for me then i may car 20-30 quid on top for my boss' cut like? = 264That was me though ? i was young and in it for the experience and i used to get all the part less than trade and do it for fun because i enjoyed doing it. yours amounted 420+ Quote Link to comment Share on other sites More sharing options...
grazo22 Posted November 5, 2012 Report Share Posted November 5, 2012 Never dont egr valve so couldn't comment.Plug would be a 15 min job and I would expect iridium plugs for about £25, at a push and using copper slip on all threads.Crank sensor is horrible and took me about 1.5 hours at the weekend as the intake manifold, starter motor has to come off. Diagnostics are a wallet rape if it's more than a fiver but £30 could be worse. Atleast it's not over £100 like BM. Sensor is about £45I would try a deal and get it all done for £120.You can get a cambelt done for £100 labour!!!! Quote Link to comment Share on other sites More sharing options...
Scottscotland Posted November 5, 2012 Report Share Posted November 5, 2012 So, as described in my welcome thread, I've recently inherited our lasses car which is a 2002 lupo 1.0 manual. She recently broke down and was towed to a local garage where they carried out a fair bit of work and left her with a circa £600 bill which she paid.They advised that this is quite a common problem, but could end up being a money pit. I wasn't present when they explained the issue to her, so I'm after a bit of help in understanding what the problem was and what they've done to sort it.I've reproduced the receipt below so you can see what they did:Remove and refit EGR valve £152.95 part and 1.5hrs labour (£75)Spark plugs remove & renew £20.32 parts and 0.9hrs labour (£45)Remove and refit crank sensor £77.78 part and 1hr labour (£50)Carry out diagnostic checks £45(plus a couple of other bits like door check strap & bulbs plus VAT)Any advice very welcome!!Robphone your local vw dealers and ask them for a price to do the same work and then phone them and ask them why they are charging more than the dealers for the work ,tell them you are not happy and are going to call your local paper and pay to have your bill published with why are you charging me more the the main dealers on it.(bet that will work.)also i would have a good look and see if they used any new parts 1 Quote Link to comment Share on other sites More sharing options...
jamiea7x Posted November 5, 2012 Report Share Posted November 5, 2012 i concur with this bloke^^^, Quote Link to comment Share on other sites More sharing options...
Skezza Posted November 8, 2012 Report Share Posted November 8, 2012 (edited) 50 minutes to change a set of spark plugs? Either they're a bunch of incompetent retarded inbred morons who learnt their trade from a kids TV show........or they are lying. I wonder which one.I agree that you should ask them to justify their pricing. In fact, you should ask them to go into detail why it took 50 minutes... Most good garages will happily justify the time taken. I imagine these guys will struggle to do so, considering changing a set of spark plugs is novice work.Also £45 for 'diagnostic checks' is utterly disgraceful. Their diagnostic checks will run along the lines of sticking a VAGCOM on it, reading off (and maybe clearing) the codes and driving it down the road and back. My mechanic doesn't charge me for 'diagnostic checks' (as in running a VAGCOM on it) when doing ANY kind of work on my car, however if you went in and specifically asked him to run a VAGCOM on your car, I can't see him charging more than 5-10 pounds. Edited November 8, 2012 by Skezza Quote Link to comment Share on other sites More sharing options...
Roberrrrt Posted November 13, 2012 Author Report Share Posted November 13, 2012 Thanks for all the replies guys, wish I'd had time to go take it in for her.Lesson learned. They are part of the 'good garage' scheme - worth writing to them?Apart from all that, I've been reading around on here, and I suspect the pedal box needs doing on this lupo - anyone recommend a place in or around Leeds that would do a good job?Cheers Quote Link to comment Share on other sites More sharing options...
Roberrrrt Posted November 22, 2012 Author Report Share Posted November 22, 2012 I suspect the pedal box needs doing on this lupo - anyone recommend a place in or around Leeds that would do a good job?BTT - anybody got any recommended garages please? Quote Link to comment Share on other sites More sharing options...
Silver! Posted November 22, 2012 Report Share Posted November 22, 2012 I use a good VW Specialist, but it may be a bit of a trek for you. Quote Link to comment Share on other sites More sharing options...
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