Hiya Mine is on it's way out. Rang 2 VW dealers, one in Swansea, one just outside Swansea. One told me no way to any freebies, the other offered a reduced repair as I get mine serviced there annually. Did you get anywhere with this? Even if I have to pay and can get the money back somehow, that would be something. Hi I have the same problem... I rang Sinclair Garages in Swansea and they mentioned they were not going to pay full contribution unless it had VW service history, first hand ownership, etc. etc. Any tips on how to go about this from your experience?