My pedal box is about to give up, car is barely drivable now. So went down to the new VW service centre that has just opened in my town to book it in to get fixed. I mentioned to the guy about it being a common fault and that I know of instances where VW have picked up the bill and he just looked at me blankly and said that he know nothing about that and questioned my diagnostic of the problem! He then went to check with a mechanic and came back saying that he can't do anything about vw paying and I would be best to contact VW's main 0800 service number about this. Has anyone else had to go through the main service line or just go into their dealer and bring the issue up? He also said that if it didn't have a full vw service history they wouldn't want to know which i thought was strange. (it has full vw bar one which was by a suzuki garage where i bought the car from). Any advice so I can arm myself ready to speak to them tomorrow would be greatly appreciated, Thanks.