evans halshaw

[owieprone]

Topics merged from here...

i thought i had posted up my problems with the above dealership in mk but i can't find it anywhere and am abit thick so can't even find the search option thingy! how rubbish am i?

anyway my lupo 99 t reg, had cam sensor, cam to ecu loom replaced by D&A motors (v good garage in MK) for evans halshaw (v donkey poo dealership in mk) took 4 weeks, 3 weeks after i bought it, done on the 6 week warranty. i've owned the car for 6 months and only had it to drive for 5. i do 50 miles, 5 days a week, it has 91k on clock, it was supposedly serviced before i took it away.

today it broke down the second i reached milton park, thank god it didn't do it on the a34 seconds earlier as there was a lorry up my rear. anyway. konked out another 2 times before i finally managed to abandon in in 2 disabled spaced infront of my work, i might not be disabled but the car certainly is. luckily we don't get disabled folks visiting as they can't get up the stairs! (nae lifts). it drinks oil like its going out of fashion, several other things haven't worked on it that should have been picked up (fast wipe on windscreens (fixed along with cam sensor), wing mirror mover on passenger side wire has gone, rear window heater switch doesn't stay on, same for recycle air button). it's not the fuel relay either as fuel gets in etc. battery is fine, the engine is very sluggish tho.

rac have come out and basically said, phone up evans and see if they will take it back. cam shaft may be worn, the car sounds like a diesel (always has) the rac bloke actually checked for sparkplugs when he first lifted the bonnet cos he really thought it was a diesel! oh dear.

i'm waiting for the dealer principle (useless untrained monkey) to call me back so i can say, a give me my money back (all of it including the deposit etc), b sort it out for free, c give me my money back, d, e and all the way to z options are all the same as a.

i'm not very impressed. i'm thinking of just trading it in if evans refuse to co-orperate. i'd quite like a fiat 500 abarth ss, not likely to happen lol. i'll probably get a small diesel of some sort.

much sympathy needed as i'm quite sad my wee yeti is possible beyond repair on my budget. (my budget = £0.)

[jeyesh]

Unbelievable!

I thought this was sorted but it certainly isn't

They have to get their act together. What about legal action of some sort?

Edit: Here is the original rant!! Hope you get it sorted!

Click Here

Edited November 18, 2008 by jeyesh

[owieprone]

Thanks for finding the link!

yes i have no sense of humour today at all, evans dp hasn't phoned back yet, i'm v v v v v v v unimpressed and ready to rip his head off at the first sign of no cooperation.

i'm probably going to have to phone up the RAC legal team and get some advice. will be spelunking in my files for all the documents for the car.

hopefully will get something off evans to recompense me for this. i can't afford to get it fixed, i can't afford NOT to have a car, cos it'll mean 4 hrs public transport every day to work, and god knows how much that will cost me. i can't get a courtesy car as it's like for like insurance, the lupo isn't even half the cost of the courtesy cars they have. i'm well and truly up the kazi with nae paddle this time and it's all evans' fault for selling me a complete raft when they knew it was.

scuppered :"(

[owieprone]

just got the call from evans halshaw.

the basic message was unlucky get lost.

[jeyesh]

Surely you can take some sort of legal action for them messing you around at least?

The car had been fixed numerous times, so surely they got to warranty various parts that they had changed?

[owieprone]

i don't know if it is the ecu, i'm just guessing. if it's the cam shaft thats a 'new' problem as i didn't say it was a problem when i still had warrenty. but basicallythe cars not fit for what they were selling it for. if it did have the cam shaft problem they should have declared it when they were selling it to me, any good mechanic would have noticed it when they serviced it.

i think i'll have to get someone to look at it (possibly rac) and see what they say it is, get it fixed if it's not too expensive, then trade it in for something else younger or new.

if it's the ecu then they have to fix it as it's an on going warranty problem.

the boy was saying oh you've put 9k on it (i guestimated) that will put alot of wear and tear on the engine. aye but enough for it to stop dead? 9k? it was already sounding like a diesel when i bought it, i thought it was an engine similar to the tappit happy ford ka's!

going to check my paperwork to see what works been done on it, what's been replaced recenty etc. see if that'llhelp me out. also going to see what RAC legal team has to say about what i can do probably nothing gutting.

v unhappy, not very sure how i'm going to get to work and back as i'm sure the boyfriend will get annoyed with the extra ferrying around he'll be doing to sort me out

anyone know how much a new engine is? 1.4L 16v? lol

[andyp]

9k is enough to put wear and tear on the engine! lmfao.... id go in and demand to speak to the boss, speak to as many people as you can in reagrds to getting action taken, as thats just disgusting that the car has broken again.

Edited November 18, 2008 by andyp

[owieprone]

i checked last night, it's 7k i've driven in 6 months. i did tell the boy that it was a vw engine that's no amount of wear at all! my mk1 had 180k on the clock before it needed a refurb! it's a petrol and has had 8? odd owners! my lupo was owned by the same gadgy the whole time and apparently serviced at regular intervals. the boy tho as far as i can tell isn't a mechanic and i know more about motors than he does, as evidenced by the talks i've had with him. either that or he's really REALLY good at acting like a brainless girls groin. oh yeah and HE'S THE DEALER PRINCIPLE, i might write to their head office and tell them to employ someone who actually KNOWS what a car engine looks like and how it works.

I'd like to make note of the fact the servicing was done by a branch of the company that owns evans so i can guess that it was serviced by monkeys trained in the art of bum scratching.

And, i was told yeti would be serviced before i took her away, i've got NO paperwork to say that was done or a stamp in my service book. however i do only have mine and OH's say on this so i'm not going to bother phoning eejit up again and tell him his staff are liars as well as choring gimps.

Yeti has gone off to TOTAL VAG in leighton buzzard, top bunch of blokes who know what they're on about and do a fab job for a good price. they were very accommodating and assured me my car would be in the forecourt which is locked up at night. i did of course say that no one would nick my car (as it doesn't actually run for more than 3 seconds) and could use it as a door stop (tiny enough). i've also told the rac manny that should he be near a cliff on the way over i'm sure he could pretend he's in the Italian Job (original) and do a remake of the ending. i'm quite depressed today I'm not looking forward to hearing what's wrong with her i can see lots of dosh being taken off my credit card in the very near future. please please please be an ECU problem

I've been looking at a used furbie (non vrs) and a leon, the leons gone apparently :"( so the furbie it is, from a reputable dealership that we've bought 2 new cars from before, i WILL be getting the extended warranty with this one!!!

[owieprone]

right the initial verdict is in.

it's run out of oil, cooked what's left, blocked the sump sucker tube and consquently buggered the pump, leaving the engine oil starved as there's no oil pressure at all.

now what i don't get is how! when the oil light went off about a month ago or so i got oil the same day topped her up and had no probs after that. it wasn't until tues that it conked out with no warning.

so my guess is, it's run out of oil before i got it, starting the problem off, it ran low again, did the above and the pumps failed totally this time leaving me with no oil and no warning. Hopefully the engine isn't too damaged, the guys at total vag will be letting me know tmorn.

i can only assume it wasn't me that broke it as i've only done 7k in her , she shouldn't be drinking what...3 litres of oil in 5 months. (sump holds 1.5l? ish i think), it's drunk a whole litre in a max of 2 months. my mk1 golf doesn't LEAK that amount! she had a full sump when i got her, i checked her about 2 months later when i got her back from the garage for the ecu problems, still a good level then.

i should have asked total vag if they noticed any sawdust going to cost me £320 to sort out and that's if no other problems rear their ugly heads.

[owieprone]

what my dad says who's a mechanic/engineer, about the state of my car.

"Tell your mechies to keep a sample of the oil, 'cos I don't believe that story, and ask the RAC to test it for you. It sounds to me that the whole engine is shagged, i.e. the head, bores and crank need refurbished, ask about a replacement half engine as well.

The reason I say that is that to burn oil at that rate the bores must be badly worn and the valve guide seals must be badly worn or none existant, as the valves probably are as well. Just putting a new oil pump and bearings in will not solve your problem unless you fix it up and sell it immediately before it can go again.

Running out of oil will not cook the oil and block the tubes that is a long term process. It is very likely that the oil pump has been on the way out anyway and unrelated to the wear in the engine which has caused the hot combustion gasses to pass the pistons and enter the sump leaving burnt oil deposits in the sump and oil galleries. The gritty burnt oil may have been the last straw for the oil pump causing it to wear more rapidly.

These small engines are probably good for about 100,000 mls and then need replacing."

i will be taking legal advice from RAC to see what comeback i have, this car was serviced all it's life by the same folk a vw dealership which, as i believe it, is under the same company that owns evans. i could have a long and possibly legal battle on myhands for the sake of £2500!!! plus any cost i incur this week to see how badly damaged it is etc.

*insert lots of swear words here*

[al3x kay]

Wow, you really have had a nightmare!!

I hope you get some kind of compenstation!!!

[csi_bha]

now what i don't get is how! when the oil light went off about a month ago or so i got oil the same day topped her up and had no probs after that. it wasn't until tues that it conked out with no warning.

Oil lights in low end cars are just last resort emergency you've got no oil lights.

You should be checking your oil level using the dipstick in the engine, this I feel cannot be blamed on anyone but yourself - I get where your coming from with the garage, however If you've spoken to them in the way your posts suggest - calling them names and generally abusing them then I can understand them not wanting to deal with you.

Though, if thats not the case, then I apologise

[owieprone]

total vag have said that the oil was silver it was so full of swarf, nice.

I DO check the oil, i am not a moron, i do the services on my mk1 golf including the oil change, i do KNOW how to check oil, oil lights in MOST cars are the last warning, get off your high horse. do you work for

when the oil light came on the engine wasn't dry it was just lower than the markings, only needing a top up.

there was no obvious signs on the dipstick or when you look in the top too little oil on the dipstick to be noticable, even total vag didnt mention that until they had drained the oil.

The problem was there was no oil pressure, checkin the dipstick isn't going to diagnose that.

[owieprone]

I'm probably going to have to sell her broken anyone got any ideas how much i could sell her for with the broken engine, it will need replaced, i'll not be hiding anything when i sell it, the full history will be given etc. the car's in pretty good nick besides the engine, it's too unusable to be traded in as they would spot it straight away. it's best going to someone who knows what the problem is and has the ability to fit the engine or the money to get someone to do it for them.

If i can find a new engine for it i may sell it working but as i'm strapped for cash i may not be able to do that.

I was thinking stick her on ebay and see what i get. I've now bought another car as i can't be without one, i work to far away to get public transport.

anyone want her for much cheapness? i won't be breaking her as i don't have the room for it.

[owieprone]

DADDY has come to rescue, he's given me the money to get her a new engine fitted. will then sell her working yay! will be sticking pics and full history up on ebay and pistonheads and probably on here in the selling section once shes working

I've already bought my furbie VRS, so can't keep her now gutted. i pick furbie up next monday having to car share with OH till then, up at 7 leave at 730 knackered! will be a happy day on monday and sad day when i say bye to yeti less gutting now she's fixed tho, at least she'll be being used and not just bought for parts.

am seeking Trading standards advice tho about what i may be able to do about evans halshaw.

[owieprone]

hokey cokey guys, last entry!

Total VAG just called, the engine is fitted and it drives great, goes like stink apparently. chuffed. what's amazing tho is the new engine only has 23k on it! yay!

will be picking it up tmorn so pics and ad will be on the forum tmorns night. sooo wish i could keep it now dammit!

[M55AHM]

I hate Evans helllllshaw..... Yes I had a Saxo before my little lupo apparently I was buying a 1.4sx saxo it was a bright yellow one with all the vts spec (well thats wat I was told) the alloys back break disc fingys n all the interior. I must admit I fell in love with it..... A week lata I had a little yellow saxo on my drive. A week lata my flashed unit blew..... Not impressed so I replaced it. Another week lata my exhaust decided to snap in half so had to go and get the most tackiest new one wat they paid for. 1 more week lata my log book came thru....... 1.4 vts ..... WHAT THE HELL...... Rang up dvla yeap my car had a engine desize.....WTF who does that????????? Not impressed with them at all they said the dvla was wrong..... Dont fink so...... Took it back and got all my money back which I ended up getin my gowjus little lupo x

[owieprone]

GLAD you managed to sort them out! i had no luck and didn't expect them to do anything so gave up and sorted it out myself with the help of money from my dad! i've lost heaps of money and no one wants to buy her, i'm gutted I know it's run up to crimbo and all so i'm hoping after that someone will buy her.

the drive back from T-VAG just reminded me why i wanted to buy her in the first place she's well nippy was loving the country backs on the way home, bf behind me on sports suspension in his ibeza wasn't having as much fun as me lol.

good news tho, the company that own evans halshaw (pendragon) is having some financial difficulties hahahaahah GOOD!

[l66upo]

i work a volkswagen dealership and all dealer principles r ****S..i hope my boss is reading this . A quick comment on ur insurance problems, if you take up the courtesy car option at my work you pay a £15 charge or put it on ur own insurance

[owieprone]

They wouldn't give me the option of putting me on their insurance, and as none of my cars are worth over £4000 i couldn't put the courtesy cars on my insurance either, but they didn't actually HAVE courtesy cars they were trying to give me brand new forecourt test cars which i just couldn't cover the lowest one they offered me was worth 8k. Absolutely useless..