thx for the advice. i've already've done that. you can get the pump out if and only if you take out the reservoir washer, and you can take the reservoir washer out if and only if you take out the batery. And now is the conflict. I have some added electronics in the car that when the power is switched of they reset and it's hard to reconfigure them. That's why i need a manual. 1st to look up the electric scheme and second to see exactly an overview off the all car to get a sense of it(second is for my viewin' pleasure not for the pump problem ). So if you have a manual in pdf or doc format, or anything else please help me and send it to me. thx