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2007 fox radio display text prob + wires/plugs under drivers seat question

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I have a 2007 fox with an original radio in it - my problem is that the text display on the radio doesn't always work. the radio otherwise works fine and the display is backlight with the orange glow, it just doesn't show me the text of what station I'm listening to. I'd thought it was worse during cold weather but I don't think that's the pattern anymore... Any ideas on what might be going on and how I can fix it (short of replacing the unit)?

Maybe related but I've noticed there's some sort of electric plug / wiring under the driver's seat and the plug closest to the front of the seat has one wire that seems to have broken and needs to be re-stripped and re-inserted. I can't find anything online saying what that's for - does anyone know this is for?


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