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Ripped off?


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Took the loop to garage on Saturday and it failed on the handbrake and was then told it would be a maximum of £80 and even I specified on the phone £80 and no more. I then get a phone call later on to tell me that the car needed new rear shoes and the cost is £110, I express my anger to be told "it's only an extra £10 and then VAT on top". At no point did he mention on the phone the original £80 wasn't including VAT and the fact that I said no more is annoying.

Does £110 for shoes on 1.0 not sound excessive?

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What was his labour rate? Your car failed on brakes and you said the shoes were additional, so what else was needed, works and parts, to get a pass?

I can't imagine any decent garage would do it much cheaper.

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The main issue for me now is finding the other £30, I only budgeted for the £80 and I'm skint aha! The idea to get it done at the garage was because I have been working and need the car for Christmas day, which I now can't and I could I have had it done myself.

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