Jump to content

Rust on Roof


s2000king
 Share

Recommended Posts

just heard back, the dealer said VW have refused to do it so I called customer care, they didn't have any record of pictures being sent and now I have to get registered with VW and then they said they'll look into the case and possibly have to take more pictures.... maybe theyre trying to bore me so i'll go away, but I wont!!

keep you posted

Link to comment
Share on other sites

Well got some some more stories, keep trying to those having problems and to the above give them a call and pop done to them and im sure they will sort you out....if they don't they will have me to deal with haha :D

Cheers guys!!!

Link to comment
Share on other sites

  • 2 weeks later...

Your lucky mate, mine was in for 3 weeks the first time and 2 weeks the second time, so persist as much as possible and i'm sure you will be pleased with the results!!! :D

Cheers, James.

Link to comment
Share on other sites

oooooo.....that's a very good question, not sure to be honest, but would say something like bad laquer peel and bad, deep scratches that could have caused the rust, not sure on anything else..... :wacko:

Hope this helps :D

Cheers, James.

Link to comment
Share on other sites

  • 3 weeks later...
  • 2 weeks later...

Went to VW Sheffield today and got sent to Gilders, Chesterfield to have someone look at the rust starting to bubble up on my roof.

Got to Chesterfield and the guy looked at it and said it was definitely the right type of rust 'inside out.'

He took my registration number down and went to check on the system whether I could have it covered under the warranty. Turns out my lupo only came with a 6 year warranty so they won't sort my rust out under the warranty :(

Gutted.

Link to comment
Share on other sites

All Lupo's are 12 Years as far as I know. :confused:

yeah all lupos are 12 year.Just got my w reg 2000 lupo back from having rust on roof done.Northgate in bury st edmunds excellent service well pleased.went in sat morning,they took pics and got authorsied following tuesday.no mention about service history,etc.collected car from my work and was back 4 days later.def deal with them in the future!

Link to comment
Share on other sites

Either that or demand that they give you proof of it being only 6 years, sounds like they are trying to mug you off, as above, from the beginnings of this thread i have not head this as a reason so i think you should keep on trying with other dealers perhaps....keep trying!!!! :D

To the others, i'm glad you are all getting the work done/in the process of getting it done, hopefully nearly every Lupo has been done by now lol :P

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.