DanK Posted April 22, 2008 Report Share Posted April 22, 2008 I have two patches, one on each roof gutter so ill be going to VW to see what they can do, how long will it take do you think?Will VW provide a courtesy car if it will take a couple of days to a week? Quote Link to comment Share on other sites More sharing options...
cardaft Posted April 22, 2008 Report Share Posted April 22, 2008 I would rather just see to it myself that it was done right!We are wishing we had done that now, its a bigger job to put it right now than it was to do the two rust spots! Will VW provide a courtesy car if it will take a couple of days to a week?They should do yes. Just need to ask for one when you book it in. Quote Link to comment Share on other sites More sharing options...
Baldrick Posted April 22, 2008 Report Share Posted April 22, 2008 Does anyone know where I can find the warranty info somewhere? like a document or something?Cheers. Quote Link to comment Share on other sites More sharing options...
DanK Posted August 31, 2008 Report Share Posted August 31, 2008 Bringing this topic back up as i don't want to start a new one Went down to VW and after he checked with his paint thickness thingy he said the cars been resprayed on the roof at some point as it isnt factory thickness.So they won't do anything as that makes the warranty invalid.I want to get this sorted as its just going to get worse, while its in the bodyshop for that i might aswell get the car resprayed in the same colour, ide love to change colour but its alot of work doing the inside, engine bay etc and i don't have the funds.Any one had their cars resprayed in the original colour? theres a few dents i would like removed and the previous owner used a touchup pen in a few areas which looks cack so obviously want them gone, i might also take the side strips off to make sure they dont just spray over them like the previous owner has done ( the reason i still have mine on and theres a terrible outline when there off)Any one have a rough idea on a price to do all of that? Obviously i know a lesser quality job would be cheaper but a rough price would be good, just to see if i can afford to get it done soon, or save up.Thanks for the help Quote Link to comment Share on other sites More sharing options...
northwick Posted September 1, 2008 Report Share Posted September 1, 2008 Went down to VW and after he checked with his paint thickness thingy he said the cars been resprayed on the roof at some point as it isnt factory thickness.So they won't do anything as that makes the warranty invalid.Seems like a 'how can we get out of this?' excuse to me... Quote Link to comment Share on other sites More sharing options...
DanK Posted September 2, 2008 Report Share Posted September 2, 2008 Seems like a 'how can we get out of this?' excuse to me...Exactly my thought... i can see where he is coming from though so i can't really blame the guy.Anyone had any rust removed from the roof gutters before? Rough price? Quote Link to comment Share on other sites More sharing options...
lupo_gaz Posted September 2, 2008 Report Share Posted September 2, 2008 i've got some bubble on the rear boot handle and on the rear spoiler. apparently it is a known problem with the boot handle but it is only done on warrent for 3 years after that tough pooop. anyone else had there's done (spoiler or boot handle) after the 3 years? Quote Link to comment Share on other sites More sharing options...
bossjohnc Posted September 2, 2008 Report Share Posted September 2, 2008 Plenty of info around here for the spoiler - it's also a common fault. Quote Link to comment Share on other sites More sharing options...
dj_lupz Posted September 2, 2008 Report Share Posted September 2, 2008 Thanks i didn't no that it might be as help 2 me as i have the same bubble line above my drivers doorneed to get it sorted Quote Link to comment Share on other sites More sharing options...
Niche Posted September 2, 2008 Report Share Posted September 2, 2008 I have two very different roof sills.One is painted and is bubbling but the other one is plastic. I gather I may only get one roof sill done under warranty...lame! Quote Link to comment Share on other sites More sharing options...
DanK Posted September 2, 2008 Report Share Posted September 2, 2008 I have two very different roof sills.One is painted and is bubbling but the other one is plastic. I gather I may only get one roof sill done under warranty...lame!Is that how it was from new? im not sure if it will be the same but if anywhere has been resprayed around the area then they will not carry on with the claim as it isnt factory finish. Quote Link to comment Share on other sites More sharing options...
Niche Posted September 2, 2008 Report Share Posted September 2, 2008 Is that how it was from new? im not sure if it will be the same but if anywhere has been resprayed around the area then they will not carry on with the claim as it isnt factory finish.I wouldn't know how it was from new, the car is 8 years of age and I've only had her for 8 months! Lol. Previous owner niggles probably. Quote Link to comment Share on other sites More sharing options...
DanK Posted September 3, 2008 Report Share Posted September 3, 2008 Has the roof been resprayed on yours Niche?I guess its pretty hard to tell, i didn't know mine had been, take it down to VW and see what they say, if its been resprayed though they won't carry out any work at all Quote Link to comment Share on other sites More sharing options...
little rich Posted September 10, 2008 Report Share Posted September 10, 2008 thanks for this post, going to take mine to vw and hopefully get mine sorted out,rich Quote Link to comment Share on other sites More sharing options...
little rich Posted September 28, 2008 Report Share Posted September 28, 2008 mine is going to VW this saturday for them to have a look and decide where to take it from here, any advice on what i should say etc? ill keep you updatedthanks Quote Link to comment Share on other sites More sharing options...
northwick Posted September 28, 2008 Report Share Posted September 28, 2008 I'm taking mine next week as well for rust around the door frame. Is there anything to know about? She said I needed my log book and asked how many owners it has had. Are there some 'right' answers to certain questions that will mean it gets properly investigated and not just fobbed off with some lame excuse? Quote Link to comment Share on other sites More sharing options...
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